Frequently Asked Questions
Everything you need to know about your Ausbury shopping experience.
How can I track my Ausbury order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.
Do you offer international shipping?
Yes, Ausbury ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide.' We recommend measuring yourself and comparing your results to our chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Ausbury is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and work exclusively with manufacturers who adhere to fair labor standards.